Return Policy

Please call to obtain a Return Authorization (RA) number within 30 days from the date of the invoice prior to returning any merchandise. Items must be in new and resalable condition in the original packaging. Return may be subject to a restocking fee. Non-defective product showing signs of use is not returnable.

All infection control products are non-cancellable and non-returnable. Please contact customer service for product specific information.

DISCLAIMER ON DROP SHIPS

If return is approved, pack carefully and ship product in a shipping box (not envelope), freight prepaid to the following address: 

Warner Tech-care Products, LLC
Attn: Returns Department RA #
3796 Dunlap Street N
Arden Hills, MN 55112

If the product is damaged upon receipt, we reserve the right to refuse the return or it may be subject to a restocking fee. Enclose a copy of the packing slip or invoice, reason for return, and return goods authorization number.